Refund Policy

1. Overview

This Refund Policy explains how refunds are handled for bookings made through Flight Fare Services. Please review this policy carefully before completing your purchase.

Refund eligibility is primarily determined by the fare rules set by the airline, which vary by carrier, ticket type, and fare class.

2. Refundable vs. Non-Refundable Fares

• Refundable fares: Tickets purchased as refundable may be cancelled for a refund, subject to the airline's rules and any applicable cancellation fees.
• Non-refundable fares: Most discounted and promotional fares are non-refundable. These tickets cannot be refunded but may be eligible for credit toward a future flight, subject to airline rules.
• Our agents will always inform you whether a fare is refundable before you complete your booking.

3. Service Fees

Our service fees are non-refundable once a booking has been confirmed and ticketed, regardless of whether the airline itself provides a refund for the ticket.

This fee covers the time and expertise of our agents in researching, booking, and managing your itinerary.

4. How to Request a Refund

To request a refund, contact our support team as soon as possible. Have your booking reference and ticket number ready to help us process your request quickly.

Refund requests may be subject to airline processing timelines. Once approved by the airline, refunds are typically processed back to your original payment method within the timeframe specified by your card issuer or bank.

5. Cancellations by the Airline

If an airline cancels your flight, you may be entitled to a full refund of the ticket price regardless of the original fare rules. Our agents will assist you in claiming your refund or rebooking onto an alternative flight.

6. Changes & Cancellations Assistance

If you need to change or cancel a booking, contact us immediately. While changes may incur fees, our agents will work directly with the airline to explore waivers and minimize any financial impact where possible.

7. Contact Us

If you have any questions about this Refund Policy or need assistance with a refund request, please reach out to our support team.